Internal communication

People empowerment
Rules & systems

Learn how NZTE turned 5000 pages of policy, delegations, and rules into 4 pages by adopting a user-centred approach.

Learn how Wellington City Council (WCC) turned resource consent legislation into code and a logic questionnaire to help customers provide more robust, reliable information to inform Council consent decisions.

Learn how Wellington City Council (WCC) embedded a programme that grows staff to be change catalysts, contributing to an organisational mindset shift around how they create change.

Read how the Ministry For the Environment (MFE) took a new collaborative approach to organisational redesign to ensure staff and leadership buy-in.

Read how the Ministry for the Environment (MFE) created a strategy to enable a Māori–Crown relations capable workforce and work programme to bring Te Tiriti and te ao Māori into their daily work.